Refund Policy

Last updated:

Operator

Traxylonprdhep
241 Brompton Rd, London SW3 2EP, Great Britain
Email: support@traxylonprdhep.world

Geographic Scope and Topic

This refund policy applies to customers in the United Kingdom and Great Britain. We sell dietary supplements only. Vasqeltrion is a food supplement, not a medicine. This policy complies with UK Consumer Rights Act and Google Ads requirements for dietary supplement landing pages.

Right of Withdrawal

Under UK Consumer Contracts Regulations, you have the right to withdraw from a distance contract within 14 days of receiving the product, without giving a reason.

How to Request a Refund

Contact us at support@traxylonprdhep.world with your order details. We will provide return instructions. Products must be returned in original, unopened packaging where possible.

Refund Processing

Refunds are processed within 14 days of us receiving the returned product. The refund will be made using the same payment method you used for the purchase.

Exceptions

Products that have been opened or used may not qualify for a full refund due to hygiene and safety reasons for dietary supplements. Contact us to discuss your situation.

Defective Products

If you receive a defective or damaged product, contact us within 7 days. We will arrange a replacement or full refund.

Shipping Costs

You bear the cost of returning products unless the item is defective or we made an error. Original shipping costs are non-refundable unless otherwise required by law.

Contact

For refund requests: support@traxylonprdhep.world or help@traxylonprdhep.world